Go online and get the warranty info. How was your experience? Do you need a receipt (ebay purchase) to get a rod replaced? Call Sales: (612) 750-9706. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. Address: 1458 White Oak Drive. Especially when other companies in the same industry are performing much better. Please edit your content to remove the highlighted words below. The new GLX is a beauty. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. It showed up in less than a week. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. 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An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. You may pay a price for the rod at first, but they back them up. Be the first to hear about products releases, news and events. 201 Westcreek Blvd. 2 Bridgeport 44. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." Please enter a valid Bill To Account or PIN. Register your G. Loomis rod within 30 days of purchase. You may choose more than one. any of our electronic shipping systems. Sales Contact. 610-374-4040. . Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. gatlinburg civil war museum; premarital counseling grand rapids, mi. According to the dictionary that I looked at, bashing involvesa level of prejudice. Box 7011Wyomissing, PA 19610Phone 610-374-4040Fax 610-374-6578info@loomisco.com. When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. Right after we got off the water I went to try and take the rod back (I've had it about a year). Have a question about your policy? Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . You must have JavaScript enabled to use this form. thats the way it should be though, for as much as they cost. Contact us. If you have an account, sign in now to post with your account. If the tip-section of your multi-piece rod has been damaged, weve got you covered. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic. Sign up for an online profile or prepare a one-time shipment using your credit card. I wouldnt buy another Loomis rod if it automatically set the hook. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. A career at Loomis comes with many advantages. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. Took it fishing a few weekends ago. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. Pretty good deal there too. Copyright 2023 Loomis Express. All rights reserved. I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. All rights reserved. Please note: applicable product discounts will be displayed in the cart. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit 201 Westcreek Blvd Loomis customer service is second to none. There's a good chance the Loomis rod will be sent sooner than they estimate. Contact us - G. Loomis US Contact us IMPORTANT! a lesson in patience. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. Clear editor. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. etc. Regardless of the situation, there is a dedicated support or account resource ready to help. . Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. Contact Loomis. I am not at all indifferent to the impact of COVID. Loomis Express Our customer support infrastructure is built on technology. Your link has been automatically embedded. Just giving anyone who may find this to be pertinent, the news I just received from Loomis customer service (after a 22 minute wait on the phone). For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Upload or insert images from URL. For general questions, please use the form below or call. Is the $50 replacement policy a lifetime thing? You cannot paste images directly. dyson ball animal pro plus hard to push. Regardless of the situation, there is a dedicated support or account resource ready to help. . I was told I may get my replace sometime this month. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. Warranty Pasted as rich text. Normally there is no wait on replacement. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. I wouldnt buy another Loomis rod if it automatically set the hook. All rights reserved. "We completely understand the frustration anglers experience from either a defect that . Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). https://t.co/RBzCkjIPCx, 2021 The Loomis Company I hear you. I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. Same situation. "That's a really difficult loss," Loomis . I had rodthat I broke earlier this year. Your previous content has been restored. These facilities are not open to the public! Tweet. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. If you send a rod back for warranty, it will take 3-5 weeks for them to process your claim AFTER receiving the rod. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Sorry, you need to enable JavaScript to visit this website. Use this page to find answers for your general questions about Loomis and its services. Maybe you had bad luck with them. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. my 2 cents. 3 Adams Central 47, No. , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. This is a simple, solution to your AOG related financial losses. See Also: G.loomis customer service phone number Preview / Show details . For general questions, please use the form below or call. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. The first rod they said 2-3 months and it was less than 3 weeks. Learn more about the benefits of MyLoomis. I bought a Conquest and the tip broke on the very first fish I caught with it. Woodland, Washington 98674. For warranty questions, click here. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. I would be more understanding if the customer service part hadnt been so bad. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. For immediate assistance simply click on the live chat button to start a conversation Same for me. 2021 Copyrights. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. . Please verify you're not a robot before clicking submit. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. Please refer to our service alert section for updates. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Please note: applicable product discounts will be displayed in the cart. Our CollectShip service provides you with options to make it easier to process shipments. Please fill out all the fields and click Submit. Phone: 1-877-577-0600. Customer Service 1-855-256-6647. Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. Our customers receive peace of mind knowing that were always here when they need us. Contact Us, Have a question? It is not prejudicial to state the facts of what happened and the results of those actions. These facilities are not open to the public! Loomis customer service. This material may not be posted on another website. Xpeditor service for NRX replacement delayed 1 to 2 months. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. gloomis replaced it no problem, i just had to pay the shipping. Derek 67,919. Loomis Homes. Sorry, you need to enable JavaScript to visit this website. They will send you a rod almost immediately and they can tell you what they have on hand. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. Our technological advancements enable us to serve clients internationally. good fish, but not near big enough to break a rod. 1359 Down River DriveWoodland, Washington 98674Phone: 1-877-577-0600, 427 Pido RoadPeterborough, ON K9J 6X7Phone: 1-866-491-5229. Copyright 2023 Loomis Armored US, LLC. Being understanding of a company during these times is everyone's own deal. Hopefully others have a different experience. with a Customer Service Associate, Live chat hours: Monday - Friday 10:00-19:00 Eastern, Customer Service 1-855-256-6647 Every thing in between too. My Fenwick lost the last 3 at the tip on 08/02. October 5, 2020 in Fishing Rods, Reels, Line, and Knots. Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. I just keep the loomis shipping tube so I will have it to send the next one back in. Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. I had used that rod heavily over the years and easily got my moneys worth. Be the first to hear about products releases, news and events. We have become too dependent on other countries cheap labor pool. G. Loomis Canada. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. Email * Phone * I am interested , We have received your contact form submission. Display as a link instead, It was an older CBR series rod.
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